Returns & Refunds

RETURN POLICY:
All products must have a return merchandise authorization number (RMA). Product sent in without an RMA will be refused.

1. The RMA is only good for 2 weeks. So the product must be returned within that period.
2. There will be a 20% restocking charge on all returned product after 30 days.
3. All products returned for exchange must be in resell condition. (No physical damage, Mis-handling, mis-use, illegal modifications, writing on the cartons, tape, etc.).
4. Any product that is damaged, shows excessive use, abused, or product missing accessories or packing, or not in original carton will not receive credit and will be returned at your expense.
5. It is your responsibility to insure that the product is packaged securely for shipping. Any cost that incurred as a result of shipping damage or as a result of faulty packing, will be charged back to you.
6. There will be no return authorization given for special order merchandise.
7. CPU’s only have a 15-day warranty.
8. All warranties are the expressed liability of the original manufacturer.